Pricing

The cost of shipping is defined as a percentage of the total cost of your puchase. The percentage depends on the address to which the products are being posted.rn

Standard Shipping

Orders placed in USA are shipped out of the USA. Orders placed in Europe and the rest of the world are shipped out of the UK. Please allow 7 to 10 working days from the time the order is dispatched from our warehouse, for delivery.

An email confirmation will be sent to you when your order has been shipped successfully. We will not be responsible if you fail to receive the written confirmation because you have supplied an incorrect email address.

Express Shipping

Delivery addresses must be a physical mailing address. No delivery will be made to P.O. Boxes.

Import Duties And Taxes

Orders that are shipped to the various destinations may be subject to import duties and/or taxes which are levied by the governments of the destination countries. Customs policies vary from country to country and we are unable to advise from the outset if customs duties and/or taxes apply and how much they may be. These charges are neither included in the prices of the products nor the shipping and postage fees quoted online.

You are advised to contact your local customs office for more information about the prevailing import duties and taxes. By confirming your order, you agree to comply with all the customs laws and regulations of the destination country’s government and bear any additional charges for import duties and/or taxes for customs clearance.

Dag Heward-Mills Online Store will not be held responsible for the payment of any import duties and taxes under any circumstances. We will not be liable for any refund, delivery delay and/or non-delivery of your order in the event that the product(s) which you have ordered are retained by third parties (e.g. shipping company) because you have not paid the import duties and/or taxes which may be imposed by the government of the destination country.